Monday - Thursday 9am-6pm, Friday 9am - 5.30pm, Sat 9am - 1pm

What cover do we provide

What levels of cover do you provide?

Can I get cover for activities like water sports, skiing, horse riding, etc?

What if I am travelling to more than one country?

Is there an age limit for Single Trip Travel Insurance policies?

Is there an age limit for annual multi-trip travel insurance policies?

Are there certain things we don't cover?

I live outside of the UK, can I get cover?

Can I cover a child to travel on their own policy?

Myself and my partner live at separate addresses. Can we still buy family cover?

Am I limited to where I can travel?

Need to get a quote?

When should I start my travel insurance?

What information do I need to get a quote?

What do receive if I take out a policy?

What If I want to cancel?

Questions about medical conditions and policy excesses?

Am I covered If I have pre-existing medical conditions?

Will I need a doctors certificate to get travel insurance cover for my pre-existing medical condition?

I don't know the name of my medical condition; can I still get a quote?

What is an excess and where I can I find out my excess fee?

Travel Insurance is provided by, a trading style of Just Insurance Agents Limited, which is authorised and regulated by the Financial Conduct Authority (FCA) number 610022 for General Insurance Distribution activities. Registered in England. Company No 05399196, Victoria House, Toward Road, Sunderland SR1 2QF. Our services are covered by the Financial Ombudsman Service. If you cannot settle a complaint with us, eligible complainants may be entitled to refer it to the Financial Ombudsman Service for an independent assessment. The FOS Consumer Helpline is on 0800 023 4567 and their address is: Financial Ombudsman Service, Exchange Tower, London E14 9SR. Website: